We want you to feel good about your purchase. This policy explains our money-back guarantee, how to request a refund, and your rights under UK consumer law.
BecomeYou sells a digital product — a personalised fitness and nutrition blueprint, delivered as an instant download. Because it's generated for you the moment you pay, the law would allow us to treat it as final once you've downloaded it. We choose not to.
Instead, we offer a voluntary 14-day money-back guarantee. If you're not happy with your blueprint for any reason, contact us within 14 days of your purchase and we'll issue a full refund. You don't need to justify your decision.
Email us with the following and we'll take care of it:
We aim to reply to every refund request within 2 business days.
For most online purchases, UK consumers have a 14-day cooling-off period. For digital content downloaded immediately, that right can end once the download begins — at checkout you agree to immediate delivery and acknowledge this.
This does not take anything away from you here: our money-back guarantee gives you a full 14-day window to request a refund regardless, which is at least as generous as the cooling-off period.
Separately from our guarantee, you have statutory rights under the Consumer Rights Act 2015. If your blueprint is faulty, doesn't download correctly, or isn't as described, you're entitled to a repair, replacement, or refund. Just email us and we'll always make it right — these rights are not time-limited by our 14-day guarantee.
BecomeYou provides general fitness and nutrition information for educational purposes. It is not medical advice. Always consult a qualified healthcare professional before starting any new exercise or nutrition programme. A refund request is never affected by whether you've followed the plan.
Questions about this policy or a purchase? Reach us any time at becomeyouquiz@outlook.com. BecomeYou is operated from the United Kingdom.